Below you'll find a list of all posts that have been categorized as “Uncategorized”
Do you know for certain that your tenancy documents are up to date? Do you know if you serve the move-in documents to your tenants in the correct sequence? As a landlord who has been renting to tenants for over a decade, I thought I knew this business like the back of my hand. That was until I discovered an …
A few weeks back, a fellow landlord told me of a situation where her tenant fell into rent arrears. To offer you a clipped version of a rather complicated story, the best solution was to take the issue to court. The tenant had been resident for six years, but was over two months late with her payments on the date …
Technology is evolving at a rapid rate – in 2018 you can pay a bill with your fingerprint, experience a different world through some funny looking goggles, be ferried about in a car with no driver, and even create an edible meal or a bicycle on a 3D printer! If I think where these advancements could lead in 10 or …
It was while writing an article about going the extra mile for your tenants and doing little extras to make them feel special that the truth really dawned on me. I realised that the business practices I used which guaranteed loyalty, referrals and repeat business actually had nothing to do with special gestures. And although special gestures will make your …
Customer service is a HOT TOPIC in all industries right now – and I say “It’s about bloody time!” Having spent the first 10 years of my working life in the Australian Hospitality Industry, I was absolutely shocked when I moved to London and encountered the British version of customer service (or lack thereof!). In all businesses, including restaurants, I …
When I set up my HMO business in 2007, it was early days for the Professional Houseshare sector (or Executive houseshares as they used to call them then), so the standard of the properties and the service offered by landlords at the time was really only marginally better than what was offered to the LHA tenants. I knew I wanted …
No matter what line of business you are in, if you want to be successful, you will need a team to support you. So if you are operating as a self-managing landlord with no staff, you will need to find your support team from external parties – typically other business owners or self-employed persons. Depending on the skills that you …
Have you been wondering what tasks you can delegate out to a Virtual Assistant? We’ve compiled a list of 50 ideas to get you started: Deal mining Building relations with agents Basic property due diligence Website updates Uploading blog posts Writing social media posts Creating text and image quotes for social media Creating and updating databases Tenant referencing Tenant applications …
Ok, so you consider yourself a good landlord, you cringe when you read yet another blog post which screams out to anyone who will listen how landlords are the devil just trying to get rich off the misery of generation rent. You wish they would actually stop and realise that actually, we in the HMO industry are actually doing many …
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