When a Tenant Uses AI to Write a Formal Complaint: How Should Landlords Respond?
UncategorizedThe first time I received a ‘new generation’ complaint from a tenant, I was taken aback. It wasn’t necessarily the substance of the complaint that surprised me. It was the way it had been communicated. It was long. Very formal. It ci...
2 Months’ Notice – The Debate Has Been Clarified
UncategorizedOne of the most debated practical questions to emerge since the Renters’ Rights Act came into force has been deceptively simple: How much notice does a tenant actually have to give? The Renters’ Rights Act changed the rules around te...
HHSRS Is Changing: What Landlords Need to Know
UncategorizedFrom 23rd June 2026, a revised version of the Housing Health and Safety Rating System (HHSRS) will come into force. If you’ve never heard of HHSRS before, don’t worry — many landlords haven’t. Yet it’s one of the most important tools l...
Renters’ Rights Act Myth-Busting: Are Landlords Still Allowed to Say No?
UncategorizedSince the Renters’ Rights Act came into force, I’ve noticed a growing misconception among landlords and letting agents. Many are becoming nervous about rejecting applicants because they are worried about falling foul of discrimination ru...
A key grey area emerging under the Renters’ Rights Act: tenant notice periods in practice
UncategorizedSince the Renters’ Rights Act came into force on 1st May, one question keeps cropping up: Do existing tenants now need to give two months’ notice, or does the one-month notice clause in their old tenancy agreement still apply? The new le...
Renters’ Rights Act Tips 10 – Raising the Bar on Property Standards
UncategorizedThe final key area to be aware of is the future extension of Awaab’s Law and the Decent Homes Standard into the private rented sector (PRS). While these changes are not immediate — with implementation expected between 2035 and 2037 â...