Virtual Management
Think of this like your very own, on-going virtual office, where we take care of all the admin aspects of managing your portfolio.
Aside from the typical admin tasks of filing documents and inputting data for report production, you will have a “Customer Service department”, where we will basically act as a filter for tenant issues, assessing situations and talking tenants through resolving their issues themselves (eg, how to replace the lightbulb, checking appliances are plugged in and switched on, how to restart the router, resolving any issues between the tenants).
On top of that, we will remember certificate renewal dates so you don’t have to, and research and track down available tradesman for you.
With Virtual Management Support, you will just be needed to show up at the property to meet tradesmen, or if there is an issue that can’t be solved remotely by us.
What’s included:
- Access to your own online dashboard housing all the tenancy documents and rent statements
- Day-to-day managing of tenant issues (taking on the hassle!)
- Processing the monthly rent due to your account
- Pro-active credit control
- Arranging general repairs, maintenance, gardening, housekeeping and plumbers/electricians etc on your behalf (subject to an agreed limit)
- Arranging Electrical / Gas / EPC Certificates / PAT Certs / Fire Alarm Certs
- Managing the move-out process
- Arranging Check-Out inventory
- Deposit claim negotiation, compilation & submission
for HMO's
* Monthly Management Fee N/A
for Single Let Properties
* Monthly Management Fee N/A
* The Admin Package fees are calculated on the gross rent due.